Finance and Billing

REMITTANCES     Top

Payments should be sent to:

Payment can also be made by credit card; we accept:

• American Express
• Visa
• MasterCard

Call us at 609-371-7739 and please have your card number, expiration date, and invoice number ready.

ACCOUNTS PAYABLE     Top

All vendor invoices are paid from our East Windsor, NJ office. If you have any questions about an invoice you have sent us, or about a payment, please contact:

Kara Mack
609-371-7740

Commonwealth Business Media
400 Windsor Corp Park
50 Millstone Road, Suite 200
East Windsor, NJ 08520

For billing purposes, the Federal Employer Identification Number (FEIN #) is:

20-2302131

 

FREQUENTLY ASKED QUESTIONS     Top

Please call us at the above numbers if your question is not answered below. Some frequently asked questions include:

• What is my customer code?
• Can I wire payment?
• Can I pay by credit card?
• Why am I being charged sales tax?
• Why was I charged for a specific item or a specific amount?

What is my customer code?

Your customer code is BACK’s internal number used to identify your company and assist us in applying receipts correctly. Please use this number on all remittances along with the invoice number. Your customer code is a 5 or 6 digit number and is found in the upper righthand side of the invoice. If you don’t know your customer code, give us a call.

Can I wire payment?

Of course. Please use the wiring address shown above. Please remember to wire to the correct account, according to the services used.

Can I pay by credit card?

Of course. We accept American Express, Visa, and MasterCard. Call us at 609-371-7739. Please have your card number, expiration date, and invoice number ready when you call. Unfortunately we are unable to accept credit card payments for invoices billed in non-U.S. currency.

Why am I being charged sales tax?

BACK Aviation maintains offices in several states in the U.S. Specific states have determined we have nexus within that state (or county if applicable) and we are required by law to charge appropriate sales taxes and remit to the taxing authorities. Note that not all products or services provided may be taxable in your state.

Why was I charged for a specific item or a specific amount?

Questions about services or information provided are best answered by your Account Executive or appropriate Consulting Manager. Please contact them. If you are unsure of the appropriate contact or telephone number, please contact us in Atlanta and we will be happy to connect you with the right individual.